Medium Firm Supportive Dual Comfort: Combination of Softer foam for shoulder region and supportive firm foam for core and hip area allowing Perpetual Sleep. Our exclusive quality foam’s microcell structure promotes airflow while still providing the perfect amount of hug and bounce. So, you sleep cooler and get the comfort and support you need. The Top Side is Medium Firm & back side is Firm providing Dual Comfort in 1 Mattress.
Make a video while unboxing the parcel & click some clear pictures of the manufacturing defect in the product.
Raise your return for your order with our team by filling up a form attaching the above videos & photos on this link - www.limasy.com/return.
On receiving your return our team will call you & verify the return.
Pickup will be initiated after the approval of your return.
Delivery agent will pick up the product from your doorstep.
Once product reached to our warehouse will be rechecked physically & on approval your new product will be dispatched.
The new product will reach to you within 3-7 working days.
NOTE: The product should not be damaged and the price tags should be intact. Video send to us should be clear defining the defect in the product, photos should not be blur. T&C applicable.
Orders once delivered and checked by customer, will not be replaced or refunded.
If unfortunately you have to cancel an order, please do so within 1 hour of placing the order as LIMASY promises to ship the order within 24 hours, we would not like to waste a minute for the non-required orders.
If you have paid online and you cancel your order, we will refund all your money.
In case of complaints regarding any of your order you can call us at +91 9914006799 or email us at email@example.com and we shall look into the matter and deliver you its replacement without any additional cost
For return you can call us at +91 9914006799 or email us at firstname.lastname@example.org and we shall look into the matter and re-deliver you the order without any additional cost, if reason for return is verified by seller
For exchange you can call us at +91 9914006799 or email us at email@example.com and we shall look into the matter and re-deliver you the order without any additional cost, if reason for exchange is verified by seller